WHITE LABELED SERVICES TO GROW YOUR MSP BUSINESS


Offer exceptional support to customers and employees effortlessly.
You may need to provide technical assistance to your external customers and / or internal employees and face the difficult task of establishing an internal support service. It is time consuming and expensive to hire and train employees, supervise them, implement tracking software to manage support issues and more.


By outsourcing your help desk to EPC and branding your help desk with your company name, you can provide this essential service effortlessly.

Focus on what you do well and outsource support to IT professionals
Make your small business bigger
Avoid the high cost of hiring and managing technical support employees
Increase customer satisfaction by providing first-class service and support
Just like running on your own premises, EPC's external technical support can be implemented to reflect your business style, business personality, and meet your business goals.


Thanks to our white label technical support and our NOC program, GMS acts as first line support by phone, chat, e-mail and remote monitoring and management of your customers' devices. Our team is available 24 hours a day, 7 days a week, 365 days a year and can download quickly after work hours and on weekends from your team. GMS uses its existing technological stack and integrates directly with its ticketing system to communicate effectively. Instead of passing the problems on to our partners, we do our best to make sure the customer experience is unmatched.

A complete solution for your individual and professional customer segments.
AppDirect eliminates the risk of providing white-label technical support to your end users with comprehensive solution packages that include call center capabilities, software, technology, and operational experience.

Our four configurable offers for home and business use allow you to choose the online support that best suits the needs of your customers, so that everyone can feel comfortable.



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